What's your return policy?
We love our customers and stand behind our products. If you are unsatisfied with any product, for any reason, you may return it within 30 days of delivery. Simply send it back to us and we'll issue a full refund once we get it. Please be sure to include your original order number along with the product.
How long will it take to get my product?
It depends. Most of our products are custom manufactured at the time they are ordered. This process can take a few days, depending on how busy we are (our products are very popular, so we're usually pretty busy). Here are some genral guidelines.
- Apparel - Typically arrives at your door within 1 - 2 weeks
- Phone wallet case - Typically arrives at your door within 2 - 4 weeks (a few countries take up to 6 weeks)
- Hard phone case - Typically arrives at your door within 1 - 2 weeks
- Blanket - Typically arrives at your door within 1 - 2 weeks
- Jewelry - Typically arrives at your door within 1 - 3 weeks
99% of the time the case does fit. We occasionally make mistakes, like anyone else, and send the wrong case, but it is very rare.
Please review the installation video. Most likely the clip expands farther than you realize and you just need to use a little more force.
Where are you located?
We are headquartered in Pueblo, CO United States.